SHOPPING INFORMATION
For our Trinidad & Tobago customers, shipping rates varies on weight and locations . For international customers, click here for shipping fees by our service provider TTPost.
Orders for Trinidad are processed and shipped within 2-3 business days and orders from Tobago take 5-8 business days.
You can contact customer service at customerservice@masteroffades.biz or call us @ +1 (868) 689-8088
Yes, your invoice will be emailed to the email address you signed up with.
Yes a signature is requeired before receiving your package.
PAYMENT INFORMATION
Your credit card will be charged after you’ve placed your order.
Yes, our site is fully secured and our credit payments are managed by WiPay Caribbean
No returns on :
Chemicals / Aerosols / Liquids
Razors/ Straight Razors
Clipper /Trimmer Blades
Foil / Cutter
Scissors / Shears
Please contact us @ customerservice@masteroffades.biz
30 days warranty on Clippers ,Trimmers, Shavers.
Your warranty does not cover for any modifications, repairs, damaged cords, dropped (fallen), water and oiled soaked machines.
All returns of Clippers,Trimmers and Shavers MUST have the original receipt and the item must be placed in the original packaging without any damages.
Please contact us @ customerservice@masteroffades.biz
Yes, you can, however, you can only make changes to your order before your order has been shipped. You will receive a confirmation email within 12-24 hours of your order to inform you that your order has been shipped.
Yes, a confirmation email containing your tracking number is sent to you once your order has been shipped. To track your order please visit Package Tracking via TTPOST’s website.